DELIVERY COSTS

Delivery charges vary based on distance for Taipei city and and package size for Island wide delivery.

Delivery charges for Taipei range from NT$140 to NT$300 or FREE for orders over NT$3,000.

Delivery charges for the rest of the island start at NT$160 or FREE for orders over NT$6,000

***These terms may be updated from time to time. Please do check our Terms & Conditions before placing an order.

DELIVERY TIMES

All items are packaged and delivered directly from IBERICO in Taipei. We strive to deliver orders for your requested time slot. Delays may occur due to weather, availability of drivers, or other circumstances.

Orders placed will be delivered within 24 to 48 hours.

There is no delivery on Sundays or Mondays.

We offer same-day refrigerated delivery before 12:00 pm in Taipei City and 2-day delivery island-wide (holidays may differ due to busy periods and orders).

PERISHABLES

All fresh and frozen food products are carefully packaged to maintain optimum quality. As needed, your order will be packed with ice packs and placed in an insulated container for shipment.

For delivery out of Taipei City all goods delivery is available only via refrigerate temperature truck +2/+6°C

DELIVERY

NOTE: orders already processed cannot be cancelled and address cannot be changed

We guarantee delivery only to the address you provide. Deliveries to incorrect or incomplete addresses cannot be guaranteed to deliver on time.

For any last-minute urgent changes to your order (goods or location delivery) please contact the shop. E-MAIL might not be read in time so call us directly and speak to one of our friendly team who will be happy to help.

We do not deliver on Sundays, Mondays or holidays.

Holydays delivery might be limited due to busy period, limited drivers and volume of orders.