IBERICO is a friendly small business and our team takes great pride in selecting and importing the finest products from across Spain and Italy. If for some reason, you are not satisfied with your purchase, you may return it for replacement, credit or refund.

Unfortunately, we do not accept returns of perishable items once you have received it. Please inspect your order before confirming receipt from the driver. If a perishable item does not meet your expectations, the driver will return it on your behalf to IBERICO. If you are paying C.O.D., the price will be deducted from your order in the moment. If you paid online, we will apply a credit to the same payment method used when placing your order (the amount will be refunded to your original credit card account within 10-12 working days, excluding regular holidays. Please pay attention to the current or next credit card statement, because different credit card banks have different operating procedures. If you have any other questions, please contact your credit card company) OR you may request a credit voucher for use on your next order.

We will accept non-perishable returns within 7 days of receipt. We cannot send a replacement, credit or refund for the purchase until we have the product back in inventory. If the product does not arrive in good condition to return to stock, then we will not be able to replace, credit or refund the purchase. Shipping charges are not refundable.